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Customer and Sales Support

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

You will join our dynamic and international Customer- and Sales Support team. You will have direct contacts with various Europeans clients via email and telephone and you will help them with logistic arrangements.

What will be your responsibilities?

• Facilitating the order process and making sure that all requests are handled efficiently
• Supporting directly our industrial clients and sales teams across 10 different countries in Europe
• Following up the delivery process with our external logistic partner
• Providing constant support by phone and email
• Reporting any urgent incidents or problems when needed

What do we require?

• Educational background or a first working experience in customer service
• Native level of Dutch and fluent English (Business Proficiency)
• Good communication skills and a service-minded attitude
• Good organization skills and knowledge in MS Office

What do we offer?

• Competitive Salary and bonus system
• International environment
• Hybrid working - 3 days office and 2 days home