Generative AI is everywhere these days, offering a lot of potential to various industries; from creating personalized products and services to optimizing supply chains and streamlining workflows, generative AI is becoming an indispensable tool for businesses of all sizes and industries.

In this event, we will hear three examples and stories of how to leverage the power of generative AI.

All speakers are partners and residents from the AI Innovation Center located here at the High Tech Campus, making this a great opportunity for you to engage and network with the local AI community and ecosystem.

Join us for an engaging and thought-provoking exchange on the future of business in the age of generative AI!

PROGRAM

15.30 – 16.00: Walk-in & demos 

16.00 – 16.15: Welcome and Introduction by Paul van Son, AI Innovation Center

16.15 – 16.45: Talk 1: Generative AI Changing Customer Conversation, by ServiceNow

16.45 – 17.15: Talk 2: Generative AI in Software Development, by Microsoft

17.15 – 17.30: Talk 3: Disruptive Product Design through Generative AI, by Resleeve

17.30 – 18.30: Networking & demos

THE TALKS

Talk 1: Generative AI Changing Customer Conversation

Using generative AI allows contact center agents to write customer responses over digital channels – with a little fine-tuning. The ways in which agents surface organizational knowledge could also change fundamentally. However, the most compelling contact center use case is the opportunity to improve conversational AI. After all, most bot platforms are a lot less creative and much more scripted.

ServiceNow will present their track record on improving customer experience and provide a sneak peak of ServiceNow’s roadmap on how Generative AI will contribute to how ServiceNow envisions CX.

Talk 2: Generative AI in Software Development

Maurice Jutte and Hicham Zmarrou from Microsoft will introduce how Open AI services will enrich Microsoft Azure Platform and dive deeper into how generative AI transforms the way how software developers work.

Talk 3: Disruptive Product Design through Generative AI

Rogier Warnawa will introduce how he revolutionizes product design through Resleeve, a generative AI design assistant which creates infinite new product designs and marketing materials.